you should go to edit some part of "Settings.xml" that locate as follow
Documents and Settings>Username>Application Data>Adobe>Workflow>Settings.xml
Use notepad to edit file Setting.xml
just delete everything in between " " in the section name dialog-save, and dialog-open
<****q:section position="xxxxxxxxxxxxxxxxxxxxxxxxxxxx" name="dialog-save"***>
<****q:section position="xxxxxxxxxxxxxxxxxxxxxxxxxxxx" name="dialog-open"***>
<****/q:section><***/q:section>
From example delete all xxxxxxxxxxxxxxxxxxxxxxxxxx only "" left there.
Then try re-Open Illustrator and test. Good Luck!
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